At Finest Sauna, we currently ship throughout the United States. For customers in Alaska and Hawaii, we can also accommodate deliveries, though these will incur an additional fee. Unfortunately, we do not offer international shipping at this time, but we may introduce this option in the future, so stay tuned for updates.If you have any specific questions about shipping to your location, feel free to reach out to us via our contact page!

At Finest Sauna, we currently do not offer international delivery. However, we are continuously exploring options for expanding our shipping services in the future. For now, we only deliver within the United States, including Alaska and Hawaii (which may incur additional shipping fees).

At Finest Sauna, most of our in-stock products, including pre-made saunas and accessories, are typically dispatched within 1-2 days after your order has been confirmed and payment has been processed. However, custom-made saunas may take 2-4 weeks to be ready for shipment due to their specialized nature.

Once your purchase has been dispatched from Finest Sauna, delivery times depend on the shipping destination. For most locations within the United States, products typically arrive within 3-5 business days. However, shipping to more remote areas like Alaska and Hawaii may take longer and may also incur additional costs.

At Finest Sauna, we aim to keep as many of our products in stock as possible, especially popular items such as sauna accessories and pre-made saunas. However, due to the custom nature of some of our sauna models, certain products may be made to order, which means they won't be available for immediate shipment.

For such custom saunas, the production and delivery timelines will vary based on the complexity of the design and current demand. You can always check the availability of specific products
on the product page or by contacting us directly.

No, you do not need to create an account to shop on Finest Sauna. You can place orders as a guest. However, creating an account has its benefits, such as faster checkout, order tracking, and easier access to your order history. It also helps streamline future purchases.

Yes, it is safe to use your banking and card details on Finest Sauna. We use industry-standard encryption technology (SSL) to protect your personal and payment information during transactions.
This ensures that all sensitive data is securely transmitted and processed. Additionally, we work with reputable payment gateways that provide secure transactions, giving you peace of mind
while shopping with us.

Yes, your personal details are safe on the Finest Sauna website. We prioritize your privacy and security by implementing industry-standard encryption technology (SSL) to protect your information during transmission. Additionally, we do not share your personal data with third parties without your consent, except as required to fulfill your orders or comply with legal obligations.
Your trust is important to us, and we are committed to keeping your information secure.

• Check Your Email: Once your order has been dispatched, you will receive an email with tracking information. This email will contain a tracking number and a link to the carrier's website where you can see the status of your shipment.
• Visit the Carrier's Website: Use the tracking number provided in your email to visit the shipping carrier's website. Enter the tracking number in their tracking tool to see the latest updates
  on your order.
  
• Contact Us: If you did not receive a tracking email or have any questions about your order status, feel free to contact our customer support team. You can reach us through our chat option,
  contact page, or by emailing us directly. We're here to assist you!

At Finest Sauna, we’re pleased to offer free delivery on all orders within the United States. There are no hidden shipping fees, so you can enjoy your sauna products without any extra costs for delivery! If you have any questions or need assistance with your order, feel free to reach out to our customer support team.

The return window at Finest Sauna is 14 days from the date you receive your order. If you wish to return an item, please ensure it is unused, undamaged, and in its original packaging. Personalized items cannot be returned. If you have any questions about our return policy or need assistance with a return, feel free to contact our customer support team.